Returns & Exchanges
At Venom Scents, we want you to be completely captivated by your signature fragrance. If your order isn't a perfect match, we offer a hassle-free 30-day return policy for all unopened and gently tested products.
Initiate Your Request
Log in to your account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Carefully pack the items in their original luxury packaging to ensure they are protected from damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned fragrance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing